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New Claim Management FAQs

This PDF includes a collection of frequently asked questions (FAQs) about the changes to Monitor's claim management.

For more information, see the New Claim Management Announcement.

Posted On: April 23, 2014

New Claim Management at Monitor

Effective April 15th, Mendes and Mount, LLP will be the claim administrator for Monitor.

Mendes will handle all active claims on behalf of Monitor.

To provide continuity of claim service, many of your clients with pending claims have already received notification from Mendes and Mount, LLP.

If your client has a pending claim, their defense counsel will not change.

Going forward:

  • All claim reporting procedures remain the same – report claims directly to Monitor
  • After a claim is reported, a claim handler at Mendes will be assigned
  • Mendes on behalf of Monitor will notify the appropriate parties and assign defense counsel if appropriate

We are confident this change will provide enhanced claim management for our producers and policyholders.

Report a Claim

About Mendes and Mount, LLP:

  • One of the largest law firms in the country entirely devoted to the practice of insurance law
  • Expertise with liability issues faced by directors and officers, lawyers, and accountants
  • Experienced in employment practices liability matters
  • A full service firm for almost a 100 years

As we continue to innovate and grow our business, having Mendes and Mount, LLP manage our claims is one more way for Monitor to provide superior customer service for our producers and policyholders.

For more information, see New Claim Management FAQs

 

Posted On: April 21, 2014

Lawyers Professional Liability - Nonstandard

Provided information about Lawyers Professional Liability insurance coverage.

Related Industries: Law Firms
Related Coverages: Lawyers Professional Liability
Related Products: Lawyers Professional Liability
Posted On: January 10, 2014

Monitor Express Overview

An overview of the Monitor Express Producer portal.

Posted On: October 10, 2013

Small Business Employment Practice Liability Overview

An overview of Monitor's small business EPL product.

Related Coverages: Employment Practices Liability
Related Products: Employment Practices Liability
Posted On: September 13, 2013

Monitor Offers Businesses Comprehensive Risk Management Solutions

The cost of an employment-related lawsuit can be more than $100,000, enough to ruin many businesses. The number of claims filed has also been rising. At Monitor, we’ve seen a 30 percent jump in claims in the last few years.

That’s why Monitor offers, at no extra cost, a comprehensive suite of risk management services to its Employment Practices Liability policyholders.

From the day their premium is paid, they get unlimited access to:

  • MyHRHelp – a risk management website that provides resources covering all areas of workplace law and includes templates of employment applications, policies, procedures and an employee handbook
  • Unlimited calls to a toll-free, confidential helpline that provides expert advice about employment-related workplace concerns
  • Free online sexual harassment prevention training
  • Free monthly webinars for Monitor's Policyholders
  • Two free California AB1825 compliant online sexual harassment prevention trainings annually
  • A subscription to the newsletter, Employment Law Updates, that highlights important workplace law news and trends

With Monitor, companies get more than just a policy. They get the knowledge and experience they need to protect their business before a claim situation even arises.

Posted On: September 12, 2013

Nursery and Landscape Business EPL Claims Overview

The number of employment-related lawsuits brought against nursery and landscape businesses continues to increase and can include allegations of discrimination, harassment, wrongful termination and retaliation...

Related Coverages: Employment Practices Liability
Posted On: August 28, 2013

Small Talk: The Top 3 Employment Practices Liability Risks

The "Small Talk" series covers current trends that relate to a Monitor Liability's products. Each presentation is less than 10 minutes.

Presenter: Lynette Lyngaas, Vice President - Employment Practices Liability, Management Liability

Related Coverages: Employment Practices Liability
Posted On: August 20, 2013

The JOBS Act: Crowdfunding

The JOBS Act and Its Impact on D&O Coverage

This article answers the following questions:

  • What is an Emerging Growth Company (EGC)?
  • What is Crowdfunding?
  • What does the JOBS Act do?
  • What new risks do Private Company Directors and Officers face?
  • Can the JOBS Act impact a private company's ability to obtain Directors and Officers Liability Insurance?

Download the PDF

Posted On: August 14, 2013

Why Businesses Need Employment Practices Liability Insurance

Your Clients Probably Aren't Protected

What is Employment Practices Liability (EPLI) Insurance?

EPLI Insurance provides coverage for a broad range of employment-related risks such as discrimination, harassment, wrongful termination and retaliation.
It safeguards businesses against claims brought by past, present and potential employees.

Why is EPLI Critical?

Lawsuits against employers for hiring and firing decisions, discrimination, retaliation and other employment-related matters continue to rise. These cases are often expensive and difficult to win.

Consider these 2012 facts. The EEOC:

  • Recovered more than $365 million from employers – the largest amount in the agency’s history
  • Listed retaliation as its most frequently filed charge – nearly 40% of all charges
  • Saw a notable increase in charges related to gender discrimination, disability discrimination and equal pay
  • Received 99,412 charges
  • Will focus more of its efforts on discrimination, harassment and ensuring equal pay in 2013
  • With the average cost of an EEOC lawsuit more than $156,000, can your clients afford to be without EPL Insurance?

Need more information about EPLI? Contact Us

Watch the Small Talk series for more information about the The Top 3 EPL Risks 

 

Related Coverages: Employment Practices Liability
Posted On: June 11, 2013

Why you need Employment Practices Liability Insurance

Title: The Most Important Coverage You Probably Don't Have

EPL Insurance provides employers with coverage for a broad range of employment-related risks such as discrimination, harassment, wrongful termination, and retaliation. It safeguards you and your company against lawsuits that past, present and potential employees can bring.

Lawsuits against employers for hiring and firing decisions, discrimination, retaliation and other employment-related matters continue to rise. These cases are often expensive and difficult to win. It’s not uncommon for defense costs in one of these cases to exceed $250,000! One lawsuit could greatly damage your reputation and potentially put you out of business...

Related Coverages: Employment Practices Liability
Posted On: June 5, 2013

New ADA Guidelines Pose Risk for the Hospitality Industry

Could Your Pool Land You In Hot Water?

As of January 31, 2013, public pools and spas should have been fitted with some means of disabled access. The standards are part of new Americans with Disabilities Act regulations passed in 2010. Title III of the ADA requires that places of public accommodation – that includes hotels, resorts and swim clubs – provide a permanent means of disabled access for all pools and spas.

If your business has not yet complied with the new laws, it could be facing a lawsuit. Plaintiff’s lawyers are hot on this issue. There have already been several lawsuits and class action lawsuits filed against numerous hotels, motels and resorts for failing to comply with the new guidelines. One individual in Indianapolis has filed 21 class action suits against area hotels. He simply called each location and asked if they had a means of disabled access for their pools. If they said no, he filed a lawsuit. These lawsuits can be time-consuming, expensive and hurt your business’s reputation.

Your business should have already installed a fixed pool lift that allows independent operation by the user or another accessible means of entry that complies with the ADA standards, such as a sloped entry. According to the new laws, lifts must be built in to the pool or located in a fixed place.

Portable lifts may be an option but only if installing a fixed lift would cause undue hardship for the business. The ADA states that these changes must be made "to the extent that it is readily achievable to do so."

The following guidelines should provide some assistance:

Large pools – with more than 300 linear feet of pool wall

  • Required to have two accessible means of entry, with at least one being a pool lift or sloped entry

Small pools – with less than 300 linear feet of wall

  • Required to have one accessible means of entry, either a pool lift or a sloped entry

All pools

  • Sharing accessible equipment between pools is not permitted, unless it would result in undue burdens to provide equipment at each one
  • Seats must be at least 16 inches wide and seats with backs are recommended
  • Pool lifts must be placed where the water level is no greater than 48 inches
  • An individual swimmer must be able to operate the lift unassisted from both the deck and water levels
  • The lift must support at least 300 pounds of weight

Additional requirements can be found at http://www.ada.gov1.

If your business has any issues with the changes or if you are at all unsure about your level of compliance, contact an expert to conduct an ADA audit of your facilities immediately. Don’t let a lawsuit ruin your business – update your pools and spas today!

Related Industries: Hospitality
Related Coverages: Employment Practices Liability
Posted On: June 3, 2013

Small Talk: The JOBS Act and Its Impact on Private Company D&O

The "Small Talk" series covers current trends that relate to a Monitor Liability's products. Each presentation is less than 7 minutes.

Presenter: Lynette Lyngaas, Vice President - Employment Practices Liability, Management Liability

 
This coverage overview is not a part of an insurance contract and does not supersede the policy.
Please read the policy form for complete terms, conditions and exclusions.

Need more information? Download the JOBS Act Overview.

Posted On: May 28, 2013

Accountants Professional Liability Claims

An overview of Accountants Professional Liability claims.

Posted On: May 20, 2013

Employment Practices Liability Insurance for Architectural and Engineering Firms

Offers information about our Employment Practices Liability coverage for architectural and engineering firms.

Related Industries: Architects & Engineers
Related Coverages: Employment Practices Liability
Posted On: May 16, 2013

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